• Promoted to Operations Manager in 2013 with continued oversight of all IT and Plant initiatives.
• Meet weekly with CEO to discuss corporate priorities and work with COO on budget planning and account accruals.
• Hired and built teams for Sales and Marketing, Manufacturing and IT.
• Mange budgets for several departments.
• Oversee project management across engineering, sales and marketing, IT, manufacturing, and accounting.
• Increased sales revenue by 20% changing sales strategy from using internal sales reps to using manufacturer's’ representatives.
• Created support structure for manufacturer's reps including, sales support, marketing material, commission structure and training programs.
• Hired and managed marketing staff and plan for Global sales initiative.
• Launched new product line by creating marketing plan and developing marketing material and ads for initial launch.
• Coordinated with local marketing firm to implement marketing plan and create marketing collateral.
• Assemble month/year-end processing and created report and monthly financials for Board of Directors.
• Created leadership and development plan for department managers to increase productivity and reach company goals.
• Create and maintain department budgets and projects.
• Increased ERP/MRP SyteLine usage and lowered applications cost by consolidation other applications into SyteLine.
• Created dashboards (PHP, JavaScript, SQL Server) and KPI’s for departments and CEO to visualize areas for improvement.

As Plant Manager 2010 - 2013

• Increased productivity by upgrading plant equipment and adding automation equipment.
• Hired and trained staff to meet customer demands.
• Mentoring up lower level employees to become managers and to effective leaders.
• Repaired customer machines and trained and hired repair tech.
• Created dashboards for real-time views of productivity, inventory status, sales and shipment numbers.
• Optimized plant through put by plant floor re-layout and aligning people’s strengths with job duties.
• Held weekly meetings with plant departments to work on efficiencies and implement employee suggestions. 

As IT Manager/IT Administrator/Facilities 2008 - 2010

• Implemented new plans for network security, off-site backup (with redundant servers), disaster recovery, and virtualization of physical servers.
• Developed company Ecommerce website in WordPress with custom PHP, plugins and an ERP/MRP integrated shopping cart.
• Increased organic search traffic and removed costly Google ad costs.
• Led several upgrades of SyteLine ERP/MRP and developed custom forms and reports in Crystal reports and Microsoft SRSS.
• Implemented VOIP into existing network using VLANs and tagging.
• Converted Payroll system and recreated reports.
• Managed four buildings and coordinated all maintenance, issues and upgrades.
• Received and maintained IATA and DOT Hazmat/Dangerous goods certifications for shipping regulated material.
• Developed shipping department flow and process improvements to increase output and accuracy.

·         Promoted quickly to management position overseeing staff of field/software engineers.

• Consulted with clients on network and server installs, data center upgrades, and hardware repair.
• Recognized by management for performance above expectations.
• Hired and trained new Engineers, techs and Customer Service Staff

 Hired into a unique hybrid role with responsibility for all IT, back office activities, and parts department.

• Managed, trained, and hired IT personnel.
• Provided technical support for two retail locations and warehouse including LAN/WAN. maintenance, Windows and DOS networking, and support for all hardware/software issues.
• Developed key policies for product ordering and scheduling to ensure orders were accurate and delivered on-time.
• Created company’s web database for online customer delivery scheduling system using MS Access.

·         Recruited from Gateway to develop network service department and service depot in the New York Tri-State area with a focus on network installations, upgrades, and services for small to medium sized businesses.

• Designed, installed, configured, and administered networks and network applications.
• Developed network design and support agreements.
• Created/modified custom web applications in PHP/MYSQL.